SHIPPING

STANDARD Shipping

Shipping fee 
US$7 - US$12 depending on the destination. 

Destination
HongKong Post available ship to 28 countries/regions as follows:

Asia: Indonesia, Japan, the Philippines, Singapore, Thailand, Vietnam and South Korea 

North America : United States

Oceania: Australia

Central and South America: Mexico

Europe: Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Luxembourg, the Netherlands, Norway, Poland, Portugal, Serbia, Spain, Sweden, Switzerland, Turkey and United Kingdom

Delivery speed
It may take 11 to 25 working days for mail items to reach recipients for most destination cities which are subject to situation of flight availability, customs clearance, aviation security check, force majeure events, etc as well as the territory coverage. For destinations in extensive territory like Russia, Brazil and Mexico, it may take more delivery time. 

Sundays and public holidays are excluded for the working days.

Mail Tracking
Provide end-to-end online tracking of mail items starting from the completion of preparation at EC-Ship Online Platform to last mile delivery at destination.

There are four tracking points: 
(1) Acceptance at counter; 
(2) Handed over to the carrier / Left for destination; 
(3) Arrival at overseas mail processing centre; 
(4) Delivered.

Signature service
Not available but provide end-to-end online tracking

*The delivery standard for parcels are for reference only, as they cannot be guaranteed. 

*The estimated number of working days required is counted from the Latest Date of Posting. The time required for customs clearance is not counted in the estimated number of working days. 

# Under the influence of the pandemic, delays in mail delivery are expected.


FEDEX Priority Service
Most countries between 3-5 working days to receive your order
# Under the influence of the pandemic, delays in mail delivery are expected.

All shipments are Delivery Duty Unpaid

ADDITIONAL shipping info
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

Please note - we cannot undervalue orders, or mark them as a gift.